Return and Refund Policy
ALL SALES ARE FINAL
Since each painting is custom printed for our clients, we cannot offer any returns, unless the prints are damaged on arrival.
IF PRINTS ARE DAMAGED DURING DELIVERY
All prints are insured for damages, however, illuminArt Designs will have final decision if a print is to be replaced. Clients will need to submit closeup detailed photos of the damage within 24 hours of receiving their delivery.
PRINTING AND DELIVERY TIMELINE
Understanding the nature of the custom printing and mail and delivery time involved, expect your orders to be processed within 14 days after payment has been cleared, which excludes banking processing of checks, holidays and weekends.